Privacy policy

What data we receive

For a calculation: the date of birth and, if you wish, a name; in the compatibility calculator, two dates. For an order: an e-mail. Technical data: the IP address (to prevent abuse; stored as a hash) and the tag of the link you came by, if it had one.

Why

Only to show the chart by its link, to create and send the reading and to answer your questions. We do not sell your data or pass it to third parties, except the services an order cannot be fulfilled without: the payment service and the e-mail service.

Visit statistics

We count visits ourselves, without third-party trackers or cookies: which pages were opened and for how long, where the visit came from, the country by IP address (the address itself is not stored), the type of device and browser, and taps on the payment buttons. For this the browser keeps a random visitor number (localStorage); it is not linked to your name or e-mail. The country is determined with the DB-IP database (db-ip.com).

E-mails

We send the reading and its link to the e-mail given at payment. There are no marketing mailings.

Payments

Card details are entered on the payment service’s page and are never passed to us.

Storage and deletion

The data is stored on a protected server. To have it deleted, write to us: support@arkanoteka.com.